Pay: 100k/Annual + Benefits, PTO
Our client is a leading provider of software solutions and technology services for small to medium-sized businesses (SMBs). We specialize in Microsoft 365 (M365) and Dynamics 365 (D365) implementation and customizations, helping our clients optimize their operations and drive growth through digital transformation.
We are seeking a highly skilled and motivated Software Implementation Project Manager to join our dynamic team. In this role, you will be responsible for leading and managing software implementation projects for our SMB clients, primarily focused on Microsoft 365 (M365) and Dynamics 365 (D365). The successful candidate will have a proven track record of successfully delivering software solutions within scope, on time, and within budget.
Project Planning and Management:
Develop comprehensive project plans, including timelines, milestones, and resource allocation.
Define project scope, objectives, and deliverables.
Monitor and track project progress, ensuring adherence to timelines and budgets.
Collaborate closely with clients to understand their business needs and objectives.
Provide regular project updates to clients and address any concerns or issues promptly.
Manage client expectations and ensure high levels of customer satisfaction.
Lead a cross-functional team of developers, analysts, and consultants.
Assign tasks and responsibilities to team members and ensure clear communication.
Foster a collaborative and productive team environment.
Identify potential risks and issues and develop mitigation strategies.
Proactively address project roadblocks and obstacles.
Ensure compliance with industry best practices and regulatory requirements.
Conduct thorough testing and quality assurance activities to ensure software functionality and customizations meet client requirements.
Implement best practices for software development and customization.
Documentation and Reporting:
Maintain project documentation, including project plans, status reports, and change requests.
Prepare and present project reports to stakeholders and senior management.
Bachelor’s degree in Computer Science, Information Technology, Business, or a related field. Master’s degree is a plus.
Proven experience as a Project Manager in software implementation, particularly in M365 and D365.
Strong understanding of Microsoft technologies and platforms.
Project management certification (e.g., PMP) is preferred.
Excellent leadership, communication, and interpersonal skills.
Problem-solving and critical-thinking abilities.
Ability to work effectively in a fast-paced, dynamic environment.
Strong organizational and time-management skills.
Experience working with SMB clients is a plus.
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